RETURN & REFUND POLICY – SUPER SALE STORE

At Super Sale Store, we want you to shop with confidence. If you are not satisfied with your purchase, you may request a return or exchange under the following policy.

1. Return Eligibility

A return or exchange request can be made within 7 days of receiving the order, provided that:

• The product is unused, unworn, and unwashed.
• The product is returned in its original condition and packaging.
• Original tags, labels, and accessories are still attached.
• A valid order number or proof of purchase is provided.

2. Non-Returnable Items

We do not accept returns for:

• Products that have been worn, washed, damaged, altered, or misused.
• Sale, clearance, or discounted products, unless the item was received damaged, defective, or incorrect.

3. Refund Process

Once the returned product is received, our team will inspect it. After approval, the refund will be processed within 5–7 working days.

Depending on the payment method, the refund may be issued through the original payment method or provided as store credit.

4. Exchange

Customers may request an exchange instead of a refund, subject to the availability of the requested product.

5. Return Shipping

Return shipping charges are the customer's responsibility unless the product received was defective, damaged, or incorrect.

6. Contact Us

For return, refund, or exchange assistance, please contact us:

Phone: 0300-7723724

Address: Shop # 11, 2nd Floor, Sitara Plaza, Factory Area, Faisalabad, Pakistan