Shipping policy

SHIPPING POLICY – SUPER SALE STORE

At Super Sale Store, we aim to process and deliver your orders safely and efficiently.

1. Order Processing

Orders are generally processed within 1–2 working days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

During sales, promotions, or peak seasons, processing may take additional time.

2. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 working days
  • Other Areas: 3–7 working days

These delivery times are estimates and may vary depending on the courier service and destination.

3. Shipping Charges

Applicable delivery charges will be communicated or displayed at the time of placing the order.

4. Order Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

5. Delivery Information

Customers are responsible for providing a correct:

  • Name
  • Phone number
  • Complete delivery address

If a parcel cannot be delivered because of incorrect information, an unavailable recipient, or repeated failed delivery attempts, additional charges may apply for re-delivery.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving the order.

Please keep the product and packaging in its original condition until the issue has been reviewed.

7. Delivery Delays

Super Sale Store is not responsible for delays caused by courier operations, weather conditions, public holidays, strikes, natural events, or other circumstances outside our reasonable control.

8. Contact Us

Phone: 0300-7723724

Address: Shop # 11, 2nd Floor, Sitara Plaza, Factory Area, Faisalabad, Pakistan