Shipping policy
SHIPPING POLICY – SUPER SALE STORE
At Super Sale Store, we aim to process and deliver your orders safely and efficiently.
1. Order Processing
Orders are generally processed within 1–2 working days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
During sales, promotions, or peak seasons, processing may take additional time.
2. Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 working days
- Other Areas: 3–7 working days
These delivery times are estimates and may vary depending on the courier service and destination.
3. Shipping Charges
Applicable delivery charges will be communicated or displayed at the time of placing the order.
4. Order Tracking
Where tracking is available, customers may receive tracking information after the order has been dispatched.
5. Delivery Information
Customers are responsible for providing a correct:
- Name
- Phone number
- Complete delivery address
If a parcel cannot be delivered because of incorrect information, an unavailable recipient, or repeated failed delivery attempts, additional charges may apply for re-delivery.
6. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving the order.
Please keep the product and packaging in its original condition until the issue has been reviewed.
7. Delivery Delays
Super Sale Store is not responsible for delays caused by courier operations, weather conditions, public holidays, strikes, natural events, or other circumstances outside our reasonable control.
8. Contact Us
Phone: 0300-7723724
Address: Shop # 11, 2nd Floor, Sitara Plaza, Factory Area, Faisalabad, Pakistan
